IQ-EQ has appointed Joanna Macleod as group chief operating officer.
In her new role, Macleod will be responsible for leading the investor service group’s global operations across all 24 jurisdictions, particularly driving the transformation and innovation required for further expansion across the US and Asia.
In addition, Macleod will lead IQ-EQ’s risk and compliance function across the business to administer a resilient risk management approach.
Macleod will work closely with chief technology officer Chris Robinson to ensure the deployment of sustainable, compliant and innovative platforms, capabilities and client-facing apps for IQ-EQ’s clientbase.
Macleod previously served as chief transformation officer at American Express Global Business Travel, where she was responsible for leading the delivery of end-to-end global integration, including customer value proposition, technology integration, new product portfolio implementation, and process standardisation.
Mark Pesco, group CEO of IQ-EQ, says: “Joanna is a hugely welcome addition to our team, as I know she has the operational expertise and experience required. Joanna is ideally placed to deliver on the next exciting phase of growth for the business as she is a specialist in delivering change for growing organisations.”
Macleod adds: “I am excited to have joined IQ-EQ at a time of organisational change and transformation. What attracted me to the role is IQ-EQ’s unique, disruptive and entrepreneurial culture. The next few months look set to be very exciting as I get stuck into delivering on the group’s ambitious global growth objectives.”
